Privacy Policy

This Privacy Policy explains how Robert Wheeler, trading as Solar Bob UK, collects and uses personal information when you visit the website, contact us or apply for the course.

1. Who we are

The data controller responsible for personal information collected through this website is:

Robert Wheeler
Trading as: Solar Bob UK
Address: 285 London Rd, South Benfleet, Essex, UK
Email: bob@solarbob.co.uk
Telephone: 07455663479

2. Information we collect

Depending on how you use the website, we may collect:

• Contact details such as your name, email address and telephone number.
• Business details such as your company name, website, service area and certification status.
• Information you choose to include in an application or message.
• Information about your course enquiry or application, including related communications.
• Technical information generated when you use the website, such as device or usage data, where applicable to the website tools and settings.

Please do not include sensitive or unnecessary personal information in website forms.

3. How we use your information

We may use personal information to:

• Respond to enquiries and applications.
• Assess whether the course is suitable for your business and explain availability.
• Provide information about the course and administer your participation if you enrol.
• Maintain records of communications and manage our business.
• Operate, secure and improve the website.
• Send Solar Bob UK marketing emails if you have agreed to receive them or where another lawful route applies.

We will use information for purposes compatible with the reason it was collected, and will not use it in ways that are inconsistent with this policy.

4. Our lawful grounds for using information

Data protection law requires us to have a lawful basis for processing personal information. Depending on the circumstances, this may include:

• Steps taken at your request: for example, responding to an application or enquiry about the course.
• Contract: where processing is necessary to provide a course or service you have signed up for.
• Legitimate interests: for example, managing and improving our business, where those interests are not overridden by your rights.
• Consent: where you have chosen to receive marketing messages or where consent is required for a particular website technology.

We will handle marketing preferences in line with applicable requirements. Marketing emails to individuals generally require consent unless a relevant exception applies; marketing permission should be separate from an application or service enquiry. ico.org.uk

5. Marketing communications

If you choose to receive marketing emails, we may use your contact details to send updates about Solar Bob UK and the course. You can unsubscribe using the link in a marketing email or contact us at bob@solarbob.co.uk.

We will not treat an enquiry or course application as automatic consent to receive marketing emails.

6. Sharing personal information

We may share information with service providers that help us operate the website or deliver our services—for example, providers of website hosting, form handling, email, course delivery, payment processing or analytics, if we use those services.

We will only use providers relevant to our actual operations and take appropriate steps to protect personal information. Before publishing, list the providers you use and update this section to match your arrangements.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

7. International transfers

Some service providers may process information outside the UK. If this applies, we will use appropriate safeguards required by applicable data protection law. 

8. How long we keep information

We keep personal information only for as long as necessary for the purposes described in this policy, including responding to enquiries, managing applications and providing the course. We may keep some records for longer where needed to meet legal, accounting or record-keeping requirements or to handle disputes.

9. Cookies and similar technologies

This website may use cookies or similar technologies. The technologies used and the choices available depend on the website’s actual configuration.

10. Your rights

Depending on the circumstances, you may have rights to request access to your personal information, ask for it to be corrected or deleted, object to or restrict certain processing, withdraw consent, or request a copy of information in a portable format.

To make a request, contact bob@solarbob.co.uk. You can also raise a concern with the UK data protection regulator.

11. Security

We take appropriate steps to protect personal information. No website or method of online transmission can be guaranteed to be completely secure.

12. Links to other websites

This website may link to other websites. Their privacy practices are governed by their own privacy notices, so please review those notices when you visit them.

13. Changes to this policy

We may update this policy from time to time. The latest version will be published on this page with its updated date.

14. Contact us

Questions or requests about this Privacy Policy or your personal information can be sent to:

Email: bob@solarbob.co.uk
Postal address: 285 London Rd, South Benfleet, Essex, UK

Last Updated: 31 October 2026